Your privacy is important to us and we are committed to protecting the privacy, confidentiality and security of all personal data held by complying with the requirements of the Data Protection Act1998 ("DPA") with respect to the processing of personal data.
If you provide information about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us and that they consent to your disclosing their information on their behalf before doing so.
INFORMATION WE COLLECT AND THE PURPOSE OF THE COLLECTION
In order to facilitate navigation of the Website and in order to provide you with the services you require, which on occasion may include personal data (information that could reasonably be used to identify you). You are not obliged to provide that information.
We may collect sensitive personal data concerning health matters from or about you if you contact Customer Services and choose to share this information with a member of our Customer Services team.
We collect and may use your information, including personal data, for the following purposes:
· To communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order;
· To handle your account enquiries and your complaints, including but not limited to concerns regarding suspicious transactions;
· To create new products and services;
· To inform you of operation and commercial information related to products and services;
The information, including personal data, is collected to help us improve the services and content and product offerings to you, and to deliver you a more tailored and personal experience.
Where we have obtained your express consent to do so, your personal data including your name, telephone number, mobile telephone number, email address, residential address and other details collected by us will be used for direct marketing purposes, its affiliates and/or carefully selected third parties. This will include providing you with information about our products and special offers on the products provided by us.
Details of how to receive details of offers and newsletters are on relevant pages of this Website. If you no longer wish to receive marketing or promotional communications from us, you may inform us of your decision by email at: firstname.lastname@example.org
If you want to access and/or correct your personal data, or if you want to find out the kind of personal data held by us, please contact our data protection officer in writing either by marking any such correspondence as being "F.A.O Data Protection Officer" by post or email at: email@example.com Alternatively, you may update the information held about you through your online account in your account profile area.
SECURITY, TRANSFER AND DISCLOSURE OF PERSONAL DATA
We take the security of personal information seriously and all personal data you provide to us via the Website is secured and where appropriate encrypted, with restricted access by authorised personnel only.
No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and although we take care to protect your personal data, we cannot guarantee the security of your personal data transmitted through the Website and there is a risk that any message or information you send to us from this Website may be intercepted and potentially read by others.
All personal data collected and held by us will be kept confidential. We may disclose aggregated information about you and information that does not identify any individual, without restriction and we reserve the right to transfer or disclose your personal data and other related information you have provided us.
HOW TO CONTACT US
Please note that the Customer Services team may, on occasion, be based outside the UK.